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Cancer Care Coordinator

2 months ago


Portsmouth, Portsmouth, United Kingdom Portsmouth Hospitals University NHS Trust Full time
About the Role

We are seeking a highly skilled and compassionate Cancer Care Coordinator to join our Uro-Oncology team at Portsmouth Hospitals University NHS Trust. As a key member of our team, you will play a vital role in providing exceptional patient care and support to individuals undergoing treatment for urinary cancers.

Key Responsibilities
  • Proactively coordinate the needs of patients undergoing treatment for urinary cancers, ensuring seamless care and support throughout their journey.
  • Coordinate necessary assessments, investigations, and appointments to facilitate timely treatment and maintain patient safety.
  • Collaborate with clinical teams to ensure effective transfer of care and facilitation of service provision across interfaces of care.
  • Monitor and report response times to inbound telephone calls, ensuring timely communication with patients and families.
  • Contribute to holistic needs assessments, care plans, and reviews of patients in accordance with practitioner guidance and protocols.
  • Evaluate outcomes of care support with a Clinical Nurse Specialist, ensuring continuous improvement and quality of care.
  • Triage incoming calls from patients and initiate appropriate responses based on clear protocols and frameworks.
  • Make pre-planned outbound telephone calls to patients under the guidance of the Clinical Nurse Specialist, providing personalized support and education.
  • Contribute to clinical/quality management team reviews of issues related to the patient pathway, ensuring continuous improvement and quality of care.
  • Coordinate access to patient information and education resources, including mapping of local health and social care sectors and development of information prescription delivery.
Requirements
  • QCF or BTEC or equivalent (NVQ) Level 2 qualification in Health and Social Care/Clinical Health, or completion of NHSP Care Support Worker Development Programme with 3 months experience as a Health Care Support Worker + an English and Maths qualification at Level 1.
  • Experience of working with people in a caring setting, with a desire to deliver compassionate hands-on care in the hospital environment.
  • Ability to work as part of a team, with effective patient/client care skills, excellent verbal and written communication skills, and ability to meet the minimum skill set within the first twelve months of appointment with support and development where required.
About Us

Portsmouth Hospitals University NHS Trust is a leading healthcare provider, committed to delivering exceptional patient care and support. We are proud to provide expert, compassionate care for our local population, with a strong focus on research, education, and training. Our team is dedicated to making a positive impact on the lives of our patients and their families, and we are seeking like-minded individuals to join our team.