Beauty Retail Leader

3 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Sephora Full time

At Sephora, we empower individuals to embrace their unique beauty and become their best selves. We cultivate a welcoming environment where respect and individuality are celebrated. Our mission is to broaden the beauty perspective by inspiring the extraordinary in everyone.

We're seeking a passionate and driven Store Director to lead our team and elevate the customer experience. This role demands exceptional operational and commercial acumen, ensuring seamless store operations and driving sales success.

Your Responsibilities

As Store Director, you will be responsible for:

  • Client Experience: Cultivate a positive and engaging shopping environment that exceeds customer expectations. Provide coaching and support to your team, fostering their growth and development.
  • Sales Performance: Lead the team in achieving sales targets and driving revenue growth. Implement effective strategies to maximize sales potential across all product categories.
  • Operations Excellence: Ensure smooth and efficient store operations, adhering to company policies and procedures. Maintain a visually appealing and organized store environment that reflects Sephora's brand standards.
  • Team Leadership: Motivate, inspire, and develop your team members. Provide regular feedback, conduct performance reviews, and create a positive and collaborative work culture.
Your Qualifications

The ideal candidate will possess:

  • Proven experience in retail management with a strong understanding of sales principles and customer service best practices.
  • Exceptional communication, interpersonal, and leadership skills.
  • A passion for the beauty industry and a commitment to delivering exceptional customer experiences.
  • Strong analytical and problem-solving abilities.

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