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Customer Service Representative
2 months ago
We are seeking a motivated and enthusiastic Customer Service Admin to join our client's team on a temporary basis. Our client is a leading player in the housing industry, committed to providing excellent customer service to their residents.
As a Customer Service Admin, you will be the first point of contact for residents and prospective residents, ensuring that their enquiries and complaints are handled promptly and efficiently.
Key Responsibilities:
- Communicate effectively: Provide clear and professional communication to residents and prospective residents, both verbally and in writing.
- Problem-solving skills: Identify customer needs and find appropriate solutions to meet their expectations.
- Attention to detail: Record all customer information accurately to provide efficient and effective service.
- Pressure management: Handle demanding situations with a calm and patient approach, ensuring that all customer concerns are addressed.
What We Offer:
- Opportunity to work with a leading player in the housing industry.
- Temporary opportunity with the potential for extension.
- Chance to develop your customer service skills and experience.
Requirements:
- Strong communication skills.
- Excellent problem-solving abilities.
- Attention to detail.
- Ability to work well under pressure.
Apply Now:
