IT Support Specialist
6 days ago
We are seeking a skilled Support Engineer to join our team at Pulse IT Recruitment Ltd. As a Support Engineer, you will play a crucial role in ensuring the smooth operation of our IT systems and providing top-notch support to our clients.
Key Responsibilities:- Provide first- and second-line support for IT-related issues
- Collaborate with the development team to resolve complex technical problems
- Develop and maintain technical documentation and knowledge base
- Participate in on-call rotations and provide 24/7 support as needed
- 3+ years of experience in IT support or a related field
- Strong knowledge of Windows and Mac operating systems
- Experience with database management systems (DBMS) and data management tools
- Excellent communication and problem-solving skills
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for IT support, please submit your application.
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