Xerox Service Technician
4 weeks ago
About Xerox
Xerox is a leading provider of document management solutions, and we're looking for a skilled Service Technician to join our team.
Job Summary
We're seeking a highly motivated and experienced Service Technician to provide on-site support for our clients' Xerox and other manufacturer devices. As a Service Technician, you will be responsible for ensuring service levels are met and customer satisfaction is paramount.
Key Responsibilities
- Carry out regular preventative maintenance checks on client fleets of machines
- Replenish consumables and maintain log of all activities
- Ensure SLA is achieved and customer requirements are met
- Commitment to maintain skill set through personal development and training
- Promote knowledge sharing and act as a mentor/coach
Requirements
- A Levels or equivalent qualifications
- Advanced knowledge of all site products and client IT environment
- Experience in a customer-facing technical service role
- Demonstrates a proactive approach to work with initiative and drive
What We Offer
Xerox offers a comprehensive training program to ensure our Service Technicians have the skills and knowledge needed to excel in their roles. We're committed to providing a supportive and collaborative work environment that fosters growth and development.
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