Senior Print Services Account Manager

4 weeks ago


London, Greater London, United Kingdom Xerox Full time

About Xerox

Xerox is a leading provider of document management and print solutions. We are seeking a skilled Account Manager to join our team and help us deliver exceptional service to our clients.

Job Summary

The Account Manager will be responsible for developing and maintaining strong relationships with our clients, understanding their business needs, and delivering tailored print solutions to meet those needs.

Key Responsibilities

  • Develop and implement comprehensive account plans to drive business growth and customer satisfaction
  • Build and maintain strong relationships with key client stakeholders, including senior management and operational teams
  • Provide expert advice on print production and communication channels to clients
  • Collaborate with internal teams to deliver high-quality print solutions and ensure seamless execution
  • Monitor and report on key performance indicators (KPIs) to ensure delivery of exceptional service

Requirements

  • Proven experience in account management, print procurement, and project management
  • Excellent client-facing and customer service skills, with the ability to engage at all levels
  • Strong skills in Excel, with the ability to manipulate data and create pivot tables
  • Ability to build relationships and develop new business opportunities
  • Commercially strong and numerate, with experience of account/client development and revenue growth

About Xerox

Xerox is a leading provider of document management and print solutions. We are committed to delivering exceptional service to our clients and helping them achieve their business goals.



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