Retail Deputy Store Manager

1 day ago


York, York City, United Kingdom ScS Full time
About the Role

We are seeking a highly motivated and experienced Deputy Store Manager to join our Retail Sales team in York. As a key member of our store leadership team, you will be responsible for supporting the Store Manager in driving the performance and day-to-day operations of the store, and leading in their absence.

Key Responsibilities
  • Leading by example and role modelling the ScS company values and behaviours to inspire the team to perform to their best
  • Continuously coaching to develop and improve colleagues' performance by carrying out regular performance reviews
  • Ensuring expert knowledge throughout the store team on ScS Furniture, holding regular training sessions on all products and services
  • Supporting the recruitment, onboarding, management and development of the team
  • Being responsible for driving performance, delivering targets, KPIs and maximising sales opportunities in line with the store business plan and business priorities
  • Supporting colleagues with customer orders and finance applications
  • Delivering exceptional, market-leading customer service to drive business growth through customer loyalty, referrals and 5-star customer reviews
  • Continuously identifying opportunities to make improvements which will optimise the operational running of the store
  • Taking pride in your store and taking responsibility for maintaining its presentation to a high standard to ensure the store is set up for success
  • Ensuring that all colleagues are accountable for branch audit, banking and finance checks
What We Offer
  • Basic salary of GBP 27,000 plus an OTE of GBP 40,000
  • Competitions and incentives - recent holiday incentives include a Virgin Cruise around Miami and the Bahamas and trips to New York, Dubai and Italy
  • 33 days holidays including bank holidays
  • Employee benefits platform - access to 100s of high street discounts and more - holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more
  • Colleague Discount
  • Career progression
  • Long service awards
  • Enhanced Maternity, Paternity and Adoption Leave
  • Access to our dedicated Employee Assistance Programme - to give you free access to advice and information on a range of topics
  • Medicash - low cost health plans
  • Virtual GP - Access to a GP service 24/7
  • Salary finance scheme
  • Pension Scheme
  • Death in Service
  • Life assurance


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