Commercial Account Manager

1 week ago

Cardiff, Cardiff, United Kingdom Smart Solutions Group Full time

ROLE: Business Development Executive

LOCATION: Hybrid

SALARY: £25,000 - £30,000 DOE

Job Description

Business Development Executive

Summary: As a Business Development Executive at Smart Solutions Group, you will be responsible for establishing and nurturing long-term business relationships to generate new business opportunities with both new and existing clients. This role is crucial for achieving monthly business targets and involves promoting and selling a range of services.

Duties and Responsibilities:

Specific Responsibilities:

  • Generate new business leads with new and existing clients through various sales activities, including sales visits, appointments, presentations, networking, mailshots, telephone sales, cold calling, and lead follow-ups.
  • Collaborate with the Business Development Manager to develop account plans for assigned clients, setting targets for customer satisfaction, retention, and future sales growth.
  • Maintain market knowledge to identify and pursue new business leads.
  • Take full ownership of the client relationship from lead generation through to solution creation, ensuring maximum opportunities are realised.
  • Achieve sales targets and business profile requirements in line with contractual obligations and key performance indicators.
  • Handle speculative calls, new inquiries, aftercare, and client service calls in a timely and professional manner.
  • Support clients in planning their business strategies, including managing enrolments, launch events, and inductions.
  • Liaise with the onboarding team to ensure all paperwork for business sign-ups is completed, fully compliant, and supports an effective start.
  • Stay commercially aware of business opportunities in the local market and adopt a proactive approach to business generation.
  • Report sales activity, data, and forecasts on a weekly/monthly basis as required.

General Responsibilities:

  • Ensure the security of company assets.
  • Comply with all company policies and procedures.
  • Adhere to safeguarding policies and procedures.
  • Comply with Equal Opportunities legislation and proactively challenge prejudice, discrimination, and stereotyping.
  • Implement quality policies and procedures fully.
  • Follow health and safety policies and consider the impact of actions on the safety of clients and visitors.
  • Support the organisation's core values.
  • Cooperate with staff to maintain a healthy and safe workplace, reporting any risks to the designated Health and Safety Officer.
  • Perform other duties as assigned.
  • Attend relevant training and personal development programmes.

Person Specification

Essential Experience & Qualifications:

  • Experience working in a target-driven commercial environment.
  • Sales experience, including telesales.
  • Networking skills.
  • Presentation and report writing experience.
  • Experience in client relationship management, customer service, or sales.
  • Full driving licence with access to a vehicle.

Skills:

  • Strong interpersonal skills.
  • Influencing and negotiating abilities.
  • Excellent written and verbal communication skills.
  • Planning and organisational skills.
  • Well-organised with a structured approach to work.
  • Ability to meet deadlines and targets.
  • IT literacy.
  • Fluency in Welsh (desirable).

Knowledge:

  • Good understanding of marketing principles.
  • Awareness of the local labour and business marketplace.
  • Knowledge of safeguarding and prevent principles.

Characteristics:

  • Self-motivated and proactive.
  • Flexible and adaptable.
  • Ability to work under pressure.
  • Reliable and enthusiastic.
  • Team player with resilience.

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