Business Mobilisation Senior Lead

7 days ago

London, Greater London, United Kingdom dunnhumby Full time
About the Role

We are seeking a highly skilled Business Mobilisation Senior Lead to join our team at dunnhumby. As a key member of our organization, you will play a critical role in supporting the end-to-end set-up of new or large-scale business partnerships that we win within assigned regions.

Key Responsibilities
  • Deliver End-to-End Business Set-up: Support the delivery of the end-to-end set-up of new or large-scale business partnerships that we win within assigned regions.
  • Own Individual Mobilisation Elements: Own the delivery of individual mobilisation elements, such as running an RFP to find a store partner.
  • Handover from Consulting Team: Complete a thorough handover from the Media & CE Consulting team that supported the sale, including the creation/updating of a stakeholder map for the business mobilisation.
  • Design Operating Model: Design an effective operating model and team structure for the new business, in consultation with the Media & CE Consulting team.
  • Support Non-Technical Workstreams: Support non-technical workstreams post-contract and ensure delivery of plan against agreed timelines, working with cross-functional teams.
  • Carry Out Assigned Actions: Carry out assigned actions from the project plan, including adapting Advertiser Value Proposition material from the CPG team, advising client teams on pricing and commercial packages, consulting with legal on advertiser T&Cs, coordinating with marketing regarding launch and event material, and amending standard end-to-end delivery processes to the client-specific set up for successful campaign delivery.
  • Onboard and Handover: Ensure an effective onboarding of and handover to the new team that will be required to deliver the engagement, through working with Media Client Services and Media & CE Consulting. Onboarding & handover will cover media client services and client lead roles (as required depending on specific market requirements).
  • Post-Sales Support: Offer post-sales support and oversight to client teams and client service teams for a jointly agreed timeframe.
  • Lead Client-Facing Engagement Workshops: Lead and prepare content for all client-facing engagement workshops relating to business set-up.
  • Select Third-Party Media Execution Partners: Support with selecting relevant third-party media execution partners (e.g. Printers, installers, Digital services providers etc) and support mobilisation of any RFP/procurement process.
  • Drive Innovation and Efficiency: Support with driving innovation and efficiency in how we mobilise business operations globally through defining and driving best practice, sharing learnings and building agreed changes into the standard process, playbooks and project plan.
  • Contribute to Team Success: Contribute towards creating a great media & CE solutions team, keeping connected and aligned with the rest of the global Media & CE solutions team.
  • Maintain Skills and Training: Maintain all required skills and complete necessary training and act in line with our values and Code of Business.
What We Expect from You
  • Experience in Similar Roles: Experience of working in similar global/regional roles for global organisations.
  • Knowledge of the Grocery Retail Sector: Knowledge of the grocery retail sector.
  • Understanding of Dunnhumby Media Products/Channels: Good understanding of dunnhumby media products/channels.
  • Relevant Education: Bachelor's degree or equivalent in a relevant subject.
  • Media Industry Experience: Media industry experience ideally within a retail media owner or client-side within commercial, operational or campaign management focused areas.

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