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Leisure Business Manager
2 months ago
Commercial Operations Director – Leisure Brand
On Site
Competitive Salary and Excellent Benefits
We are seeking a highly skilled Commercial Operations Director to join our team at Love Recruitment Ltd. This is an exciting opportunity to lead the day-to-day delivery of the guest experience and revenue within a new site in a dynamic leisure business.
The Role
In this role, you will have overall responsibility for the running of the revenue streams of the business. You will be responsible for driving the experience of the guests and increasing brand recognition in local areas and growing group and exclusive hire bookings, site occupancy, and yield across the estate.
- Overall responsibility for driving the member experience
- Grow engagement and impact in local communities
- To focus on local sales and secondary revenue processes of the sites while promoting the highest levels of customer service and team engagement
- Track performance of campaigns and share this data with the wider team with a focus on continual improvement
- Create revenue targets for the sites
- Take responsibility for prospecting new business
- Build, nurture, and develop our partnerships database utilizing new business opportunities, previous contacts, and appropriate agencies
- Work with the Marketing team to generate ideas for new campaigns and a calendar of events and activities
Requirements
We are looking for a senior leader in the leisure industry with the following experience:
- Experience of working at a senior management level with business leadership and strong financial acumen skills
- A proven history of leadership in a leisure-related, cross-functional business
- Experience of delivering products to members
- Developing a company vision and associated plans to deliver on company commitments
This is an excellent opportunity for a senior leader to join our team and contribute to the growth and success of our leisure business.