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Duty Manager

2 months ago

Skipton, North Yorkshire, United Kingdom whitbread Full time
About the Role

We are seeking a skilled Duty Manager to lead our team at Skipton North Premier Inn. As a key member of our hospitality team, you will be responsible for ensuring exceptional guest experiences and maintaining a high level of service quality.

Key Responsibilities
  • Manage a winning partnership between leadership and housekeeping teams to deliver a welcoming, safe, and brilliant hotel experience.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Collaborate with colleagues to achieve business objectives and drive revenue growth.
  • Provide training and support to team members to enhance their skills and knowledge.
What We Offer

As a Duty Manager at Whitbread, you will enjoy a range of benefits, including:

  • Competitive salary and benefits package.
  • Opportunities for career progression and professional development.
  • Whitbread Benefits card, offering discounts on Premier Inn rooms and Whitbread Restaurants.
  • Pension and saving schemes.
  • Discounts on shopping, utility bills, travel, and more.
Requirements

To be successful in this role, you will need:

  • Excellent organisational skills and attention to detail.
  • Strong communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Experience in a hospitality or customer-facing role.