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Patient Pathway Coordinator

2 months ago


London, Greater London, United Kingdom Homerton Healthcare NHS Foundation Trust Full time
About the Role

We are seeking an experienced and skilled Patient Pathway Coordinator to join our team at Homerton Healthcare NHS Foundation Trust. As a key member of our Medical Day Unit, you will play a vital role in ensuring the smooth flow of patients through our services.

Key Responsibilities
  • Monitor and review patient care and treatment progress using our Patient Tracking List, adhering to Trust and local policies.
  • Receive patient referrals and administer them in line with timings and requirements set out in Trust and National policies.
  • Coordinate and provide administrative support to relevant teams to ensure all necessary paperwork and clinical information is available.
  • Evaluate and escalate any issues or breaches of Waiting Times standards to relevant management in accordance with agreed escalation procedures.
  • Ensure timely and efficient transfer of patients and information between trusts and other organizations involved in the patient pathway, adhering to agreed communication pathways and protocols.
  • Ensure accurate tracking and secure storage of health records in the department, in accordance with Health Records Policy.
  • Collect and update patient information on relevant databases in line with local policy, ensuring efficient pathway progress.
  • Review and support development and implementation of Standard Operating Procedures.
  • Provide support for day-to-day queries from administrators.
  • Undertake any required training to complete tasks associated with the job role.
About Us

Homerton Healthcare NHS Foundation Trust is a high-performing and flourishing organization serving the population of Hackney, East London, The City, and beyond. We are extremely proud of our recent achievement of the highest possible rating of 'Outstanding' from the Care Quality Commission (CQC).

We are committed to ensuring equality and value diversity, and we are dedicated to inclusion for all of our staff. This is reflected in our policies, procedures, and People Plan. All of our staff are expected to embody our Trust values at all times.

We are also committed to fair recruitment standards, ensuring all applicants are treated fairly.

Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community. All staff are able to take advantage of a great range of benefits.

Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.