Leasing and Move-in Coordinator

6 days ago


Brighton, United Kingdom One Property Recruitment Full time
Job Title: Leasing and Move-in Coordinator

One Property Recruitment is seeking a highly skilled Leasing and Move-in Coordinator to join our team. As a Leasing and Move-in Coordinator, you will be responsible for providing exceptional customer service to our residents and ensuring a smooth move-in experience.

Key Responsibilities:
  • Ensure all enquires are answered in line with service levels.
  • Coordinate with third-party agents to facilitate a seamless move-in process.
  • Conduct regular rent analysis of the local market to ensure competitive pricing.
  • Meet with prospective tenants, conduct viewings, and negotiate rental offers.
  • Complete applicant vetting requirements and new let paperwork.
  • Make introductory calls to future residents and provide comprehensive move-in orientations.
  • Ensure all apartment inventories are completed prior to resident move-in.
  • Coordinate move-ins to ensure timely completion and minimal delays.
  • Handle any difficulties that residents experience with utilities and amenities.
  • Facilitate resident requests and concerns with the Resident Manager/Maintenance Operative/Developer.
  • Follow up on resident requests to ensure timely completion.
  • Place follow-up calls to residents within one week after they move in.
  • Create and implement social activities and events to enhance resident satisfaction.
  • Inform the Leasing Executive of resident concerns and feedback.
Requirements:
  • Strong customer service skills and ability to think on your feet.
  • Proven experience in residential management and property coordination.
  • Ability to work independently and as part of a team.
  • IT literate and social media savvy.
  • Experience in undertaking viewings would be advantageous.


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