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Customer Service Representative

2 months ago

Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full time

Customer Service Advisor Job Opportunity

**About the Role**

We are seeking a highly skilled Customer Service Advisor to join our team at Michelle Denny Recruitment. As a Customer Service Advisor, you will be the first point of contact for customers, providing exceptional service and ensuring their needs are met efficiently and effectively.

**Key Responsibilities**

* Represent the company on initial customer calls, providing top-notch service and resolving policy queries
* Work collaboratively with the team to achieve excellent customer satisfaction
* Develop and maintain a thorough understanding of our insurance products and services

**Working Hours and Schedule**

* Monday to Friday: 8:30am - 7:00pm
* Saturday: 9:30am - 4:30pm
* Average 38.75 hours per week
* Pre-planned three-week rotating schedule for predictable working times

**Benefits and Opportunities**

* Competitive basic salary of £26,000pa
* Additional commissions and benefits available
* Excellent training and in-house development opportunities
* Friendly and supportive team environment

**How to Apply**

If you are a motivated and customer-focused individual looking to start your career in the insurance industry, please contact Julie Cloke or apply online.