Director of Sales Operations and Innovation Leader

2 months ago

London, Greater London, United Kingdom Moody's Full time

About the Role

The Director of Sales Operations and Innovation is a high-impact leadership position at Moody's, responsible for driving sales enablement initiatives and embedding strategic use of technologies to revolutionize sales processes and strategies.

Key Responsibilities

  • Strategic Leadership & Vision: Partner with key stakeholders to build and execute a comprehensive sales technology strategy and governance program that aligns with Moody's long-term goals.
  • Sales Process Optimization: Continuously assess and optimize sales and sales operations processes to ensure maximum efficiency and effectiveness.
  • Sales Technology Evolution: Drive the adoption and optimization of CRM and sales technology solutions across the sales organization.
  • Generative AI Integration: Lead the strategic integration of generative AI tools to automate and enhance sales operations, content creation, and personalized customer engagement.
  • Advanced Sales Training & Development: Spearhead advanced training programs that equip the sales team with the skills needed to effectively utilize new technologies and methodologies.
  • Performance Metrics & Analytics: Define and track key performance indicators to assess the effectiveness of sales enablement initiatives and technology integrations.

Qualifications

  • Master's degree in Business, Marketing, Technology, or related field; MBA preferred.
  • 10+ years of progressive experience in Sales Operations, Revenue Operations, Sales Enablement, Sales Leadership, or a closely related field, with at least 5 years in a management role.
  • Proven track record of successfully implementing Sales Operations & Enablement strategies and leading Sales Transformation initiatives.
  • Demonstrated experience in integrating technology solutions, including generative AI, into sales processes with measurable success.
  • Exceptional leadership qualities with the ability to inspire, motivate, and drive results across diverse and cross-functional teams.
  • Strong analytical skills with experience in leveraging data to inform strategic decisions.
  • Excellent communication, negotiation, and stakeholder management skills.
  • Expertise in Salesforce governance, administration, and best practices, with the ability to design and optimize sales processes and workflows within the platform.

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