Director of Sales Operations and Innovation

1 week ago

London, Greater London, United Kingdom Moody's Full time

At Moody's, we strive to create an inclusive environment where everyone feels welcome to be who they are. Our team is dedicated to turning today's risks into tomorrow's opportunities by leveraging innovative technologies, including generative AI, to revolutionize sales processes and strategies.

The Director of Sales Operations & Innovation is a high-impact leadership role responsible for driving the Moody's sales enablement initiatives and embedding strategic use of technologies to enhance sales outcomes. This leader will architect, implement, and oversee programs that increase sales team productivity, effectiveness, and agility in a rapidly evolving market landscape.

Key Responsibilities:

  • Strategic Leadership & Vision: Partner with key stakeholders to build and execute a comprehensive sales technology strategy and governance program that aligns with the company's long-term goals.
  • Sales Process Optimization: Continuously assess and optimize the sales and sales operations processes to ensure maximum efficiency and effectiveness.
  • Sales Technology Evolution: Drive the adoption and optimization of CRM and sales technology solutions across the sales organization.
  • Generative AI Integration: Lead the strategic integration of generative AI tools to automate and enhance sales operations, content creation, and personalized customer engagement.
  • Advanced Sales Training & Development: Spearhead advanced training programs that equip the sales team with the skills needed to effectively utilize new technologies and methodologies.
  • Performance Metrics & Analytics: Define and track key performance indicators to assess the effectiveness of sales enablement initiatives and technology integrations.

Qualifications:

  • Master's degree in Business, Marketing, Technology, or related field.
  • 10+ years of progressive experience in Sales Operations, Revenue Operations, Sales Enablement, Sales Leadership, or a closely related field.
  • Proven track record of successfully implementing Sales Operations & Enablement strategies and leading Sales Transformation initiatives.
  • Demonstrated experience in integrating technology solutions, including generative AI, into sales processes with measurable success.
  • Exceptional leadership qualities with the ability to inspire, motivate, and drive results across diverse and cross-functional teams.
  • Strong analytical skills with experience in leveraging data to inform strategic decisions.
  • Excellent communication, negotiation, and stakeholder management skills.

Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity, or any other characteristic protected by law.

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