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Customer Service Representative
2 months ago
About the Role:
We are seeking a highly skilled and motivated Customer Service Administrator to join our team at Vibe Recruit. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Communicate effectively with customers, production, planning, and logistics teams to ensure seamless delivery of services
- Accurately input customer information, produce quotes, and update customers on order status
- Organize delivery slots and ensure timely delivery of products
- Provide excellent customer service and support through various communication channels
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong organizational and time management skills
- Attention to detail and ability to multitask
- Ability to work in a hybrid role with 3 days in the office and 2 days at home
What We Offer:
- Competitive salary and benefits package
- Opportunities for career development and growth
- Excellent training and support
- Collaborative and dynamic work environment
How to Apply:
Please submit your CV to Vibe Recruit for consideration.
