Commercial Services and Compliance Coordinator

6 days ago

Abbots Langley, Hertfordshire, United Kingdom Windsor Forest Colleges Full time

Job Purpose:

The Commercial Services and Compliance Assistant will provide support in the day-to-day administration and compliance functions of the Commercial short-course Training department. This includes assisting in the development of full-cost short courses for the Green Skills Academy and supporting the development of short courses in other industry sectors.

Main Responsibilities:

  • Handling inquiries through various channels and providing excellent customer service by ensuring accurate and timely responses.
  • Acting as a liaison with other College departments and providing relevant information to teams such as Admissions, Finance, MIS, IT, and Reprographics.
  • Maintaining accurate records of scheduled short courses, including attendee numbers, in the approved scheduling spreadsheet.
  • Supporting the smooth operation of courses on-site and maintaining the Commercial office facilities, including efficient filing systems.
  • Creating, preparing, and reviewing short course training materials and assessment paperwork, and suggesting improvements where necessary.
  • Ensuring compliance of course training materials with Awarding Organizations' guidelines, ordering course materials, monitoring attendance, preparing feedback forms, and managing pre-payment timelines.
  • Collating and verifying assessment paperwork, supporting the preparation of data returns and reports related to funded grants, maintaining accurate records/documentation for GDPR compliance, preparing monthly reports on various aspects, updating the College Groups' CRM system, assisting the Head of Commercial with new training programs, and fulfilling the role of department Champion for Ofsted requirements and documentation.

About Us:

The Windsor Forest Colleges Group is a leading education provider in the South-East. Our staff work across 4 main campuses at Langley, Windsor, Strodes-Egham, and Berkshire College of Agriculture-Maidenhead. Our teams place the learner at the heart of all we do and in our state-of-the-art learning environments, we are proud to deliver education and training to a diverse group of students and businesses each year.

What We Offer:

  • A full-time position to be based at Langley.
  • Support roles enjoy 30 days annual leave plus bank holidays.
  • Career progression opportunities for ambitious staff.
  • Access to a wide range of subsidised leisure courses.
  • Access to excellent defined benefit pension schemes.
  • Free on-site parking at all sites.
  • Cycle to Work Scheme.
  • Family friendly policies to support Work Life Balance.
  • On-site Coffee Shop & Cafeteria.
  • Variety of health & wellbeing benefits including discounted gym memberships, confidential staff counselling, and discounted hair and beauty treatments at The Salon at Langley College.

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