Team Leader

2 weeks ago


London, Greater London, United Kingdom Excelcare Holdings Full time

Job Title: Team Leader - Supported Housing

About the Role:

  • As a Team Leader at Excelcare Holdings, you will be part of our Service Delivery Team, responsible for ensuring comprehensive support is provided to residents in our supported housing services.
  • You will work closely with our Mental Health Recovery Support Workers to deliver high-quality care and support to individuals with mental health needs.
  • Key responsibilities include maintaining effective communication with stakeholders, handling complaints and incidents, and ensuring building maintenance is carried out in line with regulations.
  • You will also be responsible for conducting team member appraisals and supervisions, as well as supporting the recruitment of new team members.
  • Additionally, you will be involved in community activities and ensure that our services are delivered in a way that promotes equality and diversity.

About You:

  • You will have a strong understanding of the issues faced by homeless individuals and experience in leading teams within supported accommodation.
  • Excellent communication skills, knowledge of safeguarding principles, and a commitment to equality and diversity are essential for this role.
  • You will be flexible and professional, with the ability to empathize with residents while maintaining a firm approach when necessary.

Benefits:

  • 20 days holiday plus bank holidays
  • DBS Certificate paid
  • Contributory Pension Scheme
  • Annual Salary Review
  • Comprehensive Induction
  • Employee Assistance Programme

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