Housekeeping Operations Supervisor

4 weeks ago

Cardiff, Cardiff, United Kingdom Celtic Manor Resort Full time

JOB TITLE – Assistant Housekeeping Manager - Celtic Manor Resort
DEPARTMENT – Housekeeping
RATE OF PAY – Competitive salary and excellent benefits
CONTRACT TYPE – Full Time
HOURS OF WORK – 40 hours
SHIFT DETAILS – 5 days out of 7

POSITION SUMMARY
Are you detail-oriented and passionate about maintaining high standards? As an Assistant Housekeeping Manager, you will play a crucial role in ensuring that our esteemed hotel remains in impeccable condition.

KEY RESPONSIBILITIES
We are looking for an Assistant Housekeeping Manager for Celtic Manor Resort. Candidates should possess experience in a four or five-star hotel environment and demonstrate a proven ability to lead a housekeeping team in maintaining exceptional cleanliness and order.
Your leadership will inspire your team to achieve outstanding performance, fostering a culture of pride and ownership in their work. You will be responsible for setting and upholding rigorous cleanliness standards while motivating your team to excel.
A strong understanding of the luxury hospitality market, proactive problem-solving skills, and exceptional interpersonal abilities are essential for this role.

DAILY TASKS
Collaborating with the Housekeeping Manager, you will oversee daily operations of the housekeeping team and assist in scheduling based on operational needs.
You will help develop and implement standard operating procedures to meet industry standards, ensuring that the housekeeping staff is thoroughly trained to provide outstanding guest experiences. Your role will involve driving a culture of exceptional service through an enthusiastic and engaged team.

BENEFITS OF WORKING WITH US
As part of the Celtic Collection, employees enjoy a variety of impressive perks, including lifestyle and retail discounts for you and your family.
We offer unique career development opportunities tailored to your individual journey, starting from your first day with personalized in-house training. We are committed to supporting your professional growth.

ABOUT US
The Celtic Manor Resort, managed on behalf of the Welsh Rugby Union, is a premier destination located near key attractions. Our hotel combines modern innovation with historical elegance, providing a luxurious experience in beautifully restored buildings.
From our welcoming lobby to our exquisite rooftop spa, every detail has been meticulously crafted to ensure a refined and sophisticated atmosphere for our guests.

RECRUITMENT INFORMATION
Due to the potential for a high volume of applications, we may close this recruitment process early. All applicants must be eligible to live and work in the UK, and documented evidence of eligibility will be required as part of the hiring process. The Celtic Manor Resort is an equal opportunity employer and welcomes applications from individuals of all backgrounds.

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