Customer Experience Representative
6 days ago
About the Role
We are seeking a highly polished and articulate individual to join our team as a Showroom Host at Toyota Grantham. As the first point of contact for many of our customers, you will play a crucial role in creating a positive and memorable experience for our visitors.
Key Responsibilities
- Meet and greet visitors, introducing them to the relevant staff and ensuring a seamless customer journey.
- Receive and direct inbound calls to the appropriate department, providing exceptional customer service and support.
- Support the sales team with customer events and promotions, helping to drive sales and revenue growth.
- Assist with administrative tasks as required, ensuring the smooth operation of the dealership.
Requirements
- You will have a proven track record of providing excellent customer service in a fast-paced environment.
- You will be confident in meeting new people and building rapport to drive a great first impression.
- You will have a strong desire to provide the best possible customer experience and exceed customer expectations.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career development and growth within the company.
- A dynamic and supportive team environment.
- Regular feedback and coaching to help you succeed in your role.
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