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Warranty Claims Specialist

2 months ago


Reading, Reading, United Kingdom Porsche Retail Group Full time

Porsche Retail Group is seeking a skilled Warranty Administrator / Service Quality Specialist to join their team at Porsche Centre Reading. As a key member of the service team, you will provide technical support to vehicle technicians and ensure the highest quality standards are met.

Key Responsibilities:

  • Manage warranty claims from submission to resolution
  • Ensure adherence to Porsche's service process and warranty standards
  • Drive productivity improvements in the workshop
  • Enhance customer satisfaction through effective warranty handling
  • Monitor warranty claims process and reduce error rates

What Sets Us Apart:

  • An exclusive induction program, including a day at the Porsche Experience Centre, Silverstone
  • A choice of a Porsche for a weekend, once a year

Porsche Retail Group offers a unique work environment that values technical expertise, customer service, and quality. If you have a passion for the automotive industry and a commitment to excellence, we encourage you to apply for this exciting opportunity.