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Chipping Sodbury, South Gloucestershire, United Kingdom Heidelberg Materials AG Full timeJob SummaryWe are seeking a highly skilled and organized International BSC Administrator to join our team at Heidelberg Materials AG. As a key member of our International Business Service Centre, you will be responsible for processing high volumes of transactions, providing exceptional customer service, and ensuring compliance with our policies and...
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Chipping Sodbury, South Gloucestershire, United Kingdom Heidelberg Materials AG Full timeJob SummaryWe are seeking a highly skilled and organized International BSC Administrator to join our team at Heidelberg Materials AG. As a key member of our International Business Service Centre, you will be responsible for processing high volumes of transactions, providing exceptional customer service, and ensuring compliance with all relevant policies and...
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International P2P Administrator
2 months ago
Job Summary
The Heidelberg Materials International Business Service Centre (BSC) is a key business unit that provides administrative support functions and customer excellence to the company. As an International P2P Administrator, you will play a crucial role in ensuring timely payments to suppliers, maintaining robust auditable working practices, and delivering maximum service accuracy to all countries.
Key Responsibilities
- Customer Service
- Provide excellent customer service to internal and external stakeholders using our First Line Support model.
- Transaction Processing
- Process all transactional activities through the relevant workflow tool.
- Compliance and Risk Management
- Ensure compliance with appropriate processes and controls, supporting the team to keep documentation up to date.
- Ensure effective escalation for non-standard requests or issues.
- Accuracy and Efficiency
- Accurately work within agreed SLA's on a right first time basis.
- Integrity and Confidentiality
- Work with high levels of integrity and confidentiality.
- Reporting and Record-Keeping
- Keep appropriate records to enable correct reporting.
- Teamwork and Development
- Embrace department and wider BSC initiatives and personal development.
- Work as part of a team to work towards targets.
- Positively support a team and department in change and innovation.
Requirements
- Interpersonal Skills
- Have excellent interpersonal skills with the drive and flexibility to support others.
- Technical Skills
- Have basic Microsoft Office (Excel) skills.
- Data Entry and Communication
- Have excellent data entry skills.
- Have excellent written and oral communication skills.
- Compliance and Safety
- Comply with all aspects of the Heidelberg Materials Compliance Policy.
- Ensure that all business/operations are performed in accordance with instructions and procedures and in such a way so as to prevent any fraudulent activities taking place.
- Comply with the Health & Safety at Work Act 1974 and observe the requirements of the Company Safety Policy and other relevant legislation.
- Education and Qualifications
- Hold 5 GCSE's (or equivalent) C and above.
- Be fluent in French language.
