Leisure Attendant

3 days ago

Basingstoke, United Kingdom Village Hotels Careers Full time
Leisure Cleaner Job Description

We are seeking a highly motivated and detail-oriented Leisure Cleaner to join our team at Village Hotels Careers. As a key member of our night shift team, you will be responsible for maintaining the cleanliness and hygiene of our public areas, ensuring a high-quality experience for our guests.

Key Responsibilities:
  • Conduct thorough cleaning and health and safety checks throughout the club
  • Perform full security checks throughout the night, ensuring the security of the club and the safety of our members
  • Use your training and knowledge of the NOP & EAP to carry out leisure night audit procedures to the Company standard
  • Develop a detailed knowledge of security and emergency procedures and carry them out to the Company standard
  • Maintain operational standards to the highest possible level in respect of service, hygiene, health and safety, and ensure minimal wastage
  • Assist the Hotel Night Team as required
  • Attend fire training every 3 months to comply with legislation and any other required H&S training
  • Demonstrate full knowledge of the hotel's facilities and be able to convey relevant information
  • Deal with complaints politely and positively, making every effort to resolve them on the spot, and pass any unresolved issues to the Night Manager/Leisure Club Manager
What We Offer:
  • Complimentary full leisure club membership for you and a family member or friend worth £1500 annually
  • Employee Discount on overnight stays at Village Hotels starting from £35 based on 2 sharing
  • 50% discount on Food and Drink purchased on or off shift at any Village Hotel
  • Exciting training platform with gamified learning
  • Discounts and cashback offers on many High Street Brands
  • A range of Well-being and Healthcare benefits
  • Financial wellbeing support via Salary Finance
  • Employee Assistance Programme
  • Flexible working hours
  • A fun, supportive, and inclusive work environment with loads of Development opportunities
  • Regular team events with our BIG People days monthly
  • Excellent Reward and Recognition Incentive schemes
  • Monthly well-being programme for all employees to support your mental health
  • Anniversary rewards for key milestones of service
  • Holiday Purchase scheme
  • Birthday day off
  • Electric car salary sacrifice scheme

We are committed to creating a lively, modern space for our guests to work, eat, relax, play, and exercise. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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