Facilities Operations Manager

3 weeks ago

Morecambe, Lancashire, United Kingdom Blackpool Teaching Hospitals NHS Foundation Trust Full time

Job Overview

Please note that this position is listed on behalf of Atlas BFW Management Ltd (Atlas), a fully-owned subsidiary of Blackpool Teaching Hospitals NHS Foundation Trust. Successful candidates will be employed under Atlas Terms and Conditions. For more information about Atlas, please visit our website.

The individual in this role will lead a team to deliver a high-quality maintenance and repair service across a diverse range of building structures, electrical and mechanical systems, and medical equipment, ensuring optimal functionality in various properties managed by the Trust.

Key Responsibilities

The successful candidate will be accountable for the daily operational management of the Community Estates Department, ensuring that the team meets its objectives for both Planned Preventative Maintenance (PPM) and reactive tasks.

This role involves ensuring that all maintenance and repair activities comply with relevant legislation and guidelines, including NHS Health Technical Memorandums (HTMs), Health Building Notes (HBNs), and British Standards, while also developing and overseeing the departmental risk management framework.

About Our Organization

As specialists in healthcare facilities and property management, we provide comprehensive management services to clients across Blackpool, Fylde, Wyre, and North Lancashire.

Our dedicated teams work to ensure that our clients' facilities offer the best possible environment for patients, staff, and visitors alike.

Being a wholly owned subsidiary of Blackpool Teaching Hospitals NHS Foundation Trust, we play a crucial role in supporting the Trust's clinical services and enhancing patient care through our service offerings.

Our profits are reinvested to expand our operations and create additional employment, training, and development opportunities for the local community.

Our services encompass a wide range of areas, including Capital Developments, Estates Management, Facilities Management, Medical Engineering, and Property Services.

Job Duties

  • Oversee the daily operations of the Community Estates team, managing budgets related to breakdown and planned maintenance work, ensuring compliance with all relevant legislation and guidelines.
  • Effectively manage all tradespeople and Maintenance Assistants within the Community Estates Team, conducting performance reviews and identifying training needs.
  • Assist in the formulation and execution of the Estates Strategy aligned with Trust and Atlas objectives.
  • Conduct multi-disciplinary surveys and support the creation of management plans to maintain acceptable standards across the estate, utilizing audits and condition assessments to inform a 5-year maintenance strategy.
  • Ensure the Community Estates team operates effectively, economically, and in accordance with existing legislation.
  • Develop risk assessments and action plans in line with Atlas procedures, contributing to the Atlas Risk Register.
  • Investigate incidents involving buildings, land, or equipment, producing reports in accordance with Atlas policies.
  • Manage training initiatives within the department.
  • Conduct complex testing, troubleshooting, and commissioning of engineering systems across various trades.
  • Actively participate in the management of planned maintenance schemes, recommending adjustments to work schedules and processes as necessary.
  • Supervise contractors performing work on-site, ensuring adherence to Health and Safety regulations and specifications.
  • Provide technical support to Capital Project Managers during the planning and commissioning phases of new construction and improvement projects.
  • Serve as the Authorised Person for engineering systems, maintaining accurate records to meet operational and statutory requirements.
  • Pursue ongoing training to acquire new skills and stay updated with mandatory training and legislative changes.
  • Demonstrate proficiency in using computer systems, including Microsoft Office applications and specialized estates management software, to generate reports.
  • Organize material requisitions and assist in procurement processes, ensuring value for money.
  • Foster a culture of responsiveness and customer care within the team.
  • Explore and promote innovative working practices to enhance service efficiency and responsiveness.
  • Provide support to the Community Estates Manager during periods of absence.
  • Coordinate service interruptions for maintenance and capital projects, liaising with clinical and non-clinical staff to ensure all contingencies are addressed.
  • Assist in the implementation and management of an effective asset register.
  • Investigate and report on complaints related to services provided by the estates department.
  • Build strong working relationships with Department Managers, Ward Managers, Clinical Managers, and other stakeholders, offering support and technical guidance as needed.
  • Ensure compliance with Atlas standing orders and financial instructions, authorizing expenditures related to materials and maintenance contracts.
  • Participate in the Atlas On Call Rota for out-of-hours Estates Management, ensuring service continuity during emergencies.
  • Maintain specialist information and records to facilitate the safe operation of the estate.
  • Engage with staff through formal meetings and informal discussions regarding employee matters.
  • Implement an effective appraisal system for all staff, identifying skill gaps and developing Personal Development Plans.
  • Perform any other duties as deemed appropriate for the role.

Please ensure you have reviewed the full Job Description & Person Specification for additional information before applying for this position.

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