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Crawley, West Sussex, United Kingdom Harwoods Ltd Full timeJob Title: Sales ExecutiveAt Harwoods Ltd, we are seeking a highly motivated and results-driven Sales Executive to join our team. As a Sales Executive, you will be responsible for selling new and used BYD car products, meeting agreed sales volumes, and providing exceptional customer service.Key Responsibilities:Follow the manufacturer sales process,...
Sales Executive
2 months ago
Job Summary:
The Sales Executive - BYD role is a key position within our team, responsible for selling new and used BYD car products while meeting agreed sales volumes. This role requires a strong understanding of the manufacturer's sales process, as well as excellent customer service and communication skills.
Key Responsibilities:- Follow the manufacturer's sales process, including meeting enquiry management targets.
- Understand and apply manufacturer mystery shopping criteria when dealing with customers.
- Maintain accurate and comprehensive records of showroom, displays, customer information, sales activities, and vehicle documentation.
- Prospect for new and used car customers, creating sales opportunities and maintaining regular contact with existing customers.
- Convey the culture of putting customers first through TCF at all times.
- Maximize sales opportunities by offering finance solutions and adhering to FCA guidelines.
- Manage the preparation and handover of sold vehicles, ensuring customers receive a full briefing on the vehicle's operation and controls.
- Participate in planning sales campaigns and promotions to maximize sales penetration.
- Carry out accurate appraisals of all vehicles offered for part exchange.
- Full UK driving license.
- Smart appearance.
- Competency in numeracy, literacy, and IT.
- Relevant product knowledge (desirable).
- Motor industry experience (desirable).
Harwoods Ltd is a values-led, family-owned automotive retail group founded in 1931. Our values are lived and breathed by all colleagues to enable industry-leading customer experience and colleague engagement. We operate across 6 counties in the South East of England, representing top brands such as Bentley, McLaren, and Audi. With a high colleague engagement score of 72%, we offer a real differentiator through our industry-leading people development programme.
We demand the best for our colleagues and customers and look forward to your application.
