Senior Technical Business Analyst

2 weeks ago


Ashford, Kent, United Kingdom SAGA Full time

About the Role

We are seeking a highly skilled Senior Technical Business Analyst to join our Enterprise Application Development team at Saga. As a hybrid role, you will have the flexibility to work from home or from our Hubs, with a requirement to be in the Ashford Office twice a month.

As a key member of our Technology Community, you will be responsible for understanding the needs of the organisation and developing technical business requirements in support of projects across all of Saga's businesses. You will work closely with multiple technology partners to generate solutions in-line with business strategy and requirements, define APIs, and map data to systems.

Key Responsibilities:

  • Assist with project definition, translating business requirements into technical specifications.
  • Function as an interface for technical delivery both internally and with 3rd party partners and service providers.
  • Supporting multidisciplinary teams in designing, developing, documenting, testing, and delivering solution designs.
  • Documenting designs & requirements needed to institute proposed updates.
  • Facilitating Data Mapping workshops and documenting future state data architecture.
  • Working alongside technical teams to ensure proposed solutions are achievable and fully documented.
  • Proactive stakeholder engagement.
  • Collaborate with developers and subject matter experts to establish the technical vision and analyse trade-offs between usability and performance needs.
  • Assist with review of test scripts to ensure that all functional requirements are being tested.
  • Assist with defect triage.
  • Drive and challenge business units on their assumptions of how they will successfully execute their plans.
  • Adhere to Company and Departmental standards and recommend improvements where appropriate.
  • Engaging and inputting into architectural strategy, governance, and policy.

About You

We are looking for a candidate with a technical background and proven experience in software engineering and design architecture. You should have a good understanding of best practices regarding Information Security and Dev-ops. Excellent communication skills are essential, as you will be working with both technical and non-technical stakeholders.

What We Offer

We offer a competitive salary, a range of benefits, and the opportunity to work with a dynamic and innovative company. Our benefits package includes:

  • 35 hour working week, flexible to suit your working style
  • 25 days holiday + bank holidays
  • Option to purchase additional leave up to 5 extra days
  • Pension scheme matched up to 10%
  • Life assurance policy on joining us
  • Wellbeing programme
  • Colleague discounts including family discounts on cruises and holidays
  • Range of reductions and offers from leading retailers, travel groups and entertainment companies
  • Enhanced maternity and paternity leave
  • Grandparents leave
  • Company performance related annual bonus - Up to 5%
  • Income protection
  • Access to Saga Academy, our bespoke learning platform


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