Retail Team Leader

4 days ago

ThornabyonTees, Stockton-on-Tees, United Kingdom Toolstation Full time

About the Role

We're looking for a talented Retail Supervisor to join our team at Toolstation. As a key member of our store team, you'll be responsible for delivering exceptional customer service, supporting the Store Manager, and contributing to the overall success of our branch.

Key Responsibilities

  • Customer Service: Provide a great customer experience, answering questions, and resolving issues in a professional and friendly manner.
  • Team Support: Assist the Store Manager in managing the store, including tasks such as checking deliveries, stocking shelves, and maintaining a clean and organized store environment.
  • Sales and Growth: Contribute to sales growth by identifying opportunities to improve customer engagement and sales performance.
  • Team Development: Support the development of our team members, providing coaching and guidance to help them grow and succeed in their roles.
  • Branch Operations: Assist with branch operations, including tasks such as managing stock levels, maintaining store appearance, and ensuring compliance with company policies and procedures.

What We Offer

  • Competitive Salary and Benefits: We offer a competitive salary and benefits package, including 22 days' holiday, company pension scheme, and life assurance.
  • Opportunities for Growth: We're committed to developing our team members and offer opportunities for career progression and professional growth.
  • Recognition and Rewards: We recognize and reward our team members for their hard work and contributions to the success of our business.

About Toolstation

We're one of Britain's fastest-growing multi-channel retailers of tools, accessories, and building supplies. We're part of the Travis Perkins Group and have a strong commitment to customer service and community involvement.

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