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Commercial Operations Manager

2 months ago


Andover, United Kingdom Correct Contract Services Limited Full time
Job Summary

We are seeking a highly skilled Commercial Manager to join our team at Correct Contract Services Limited. As a Commercial Manager, you will play a key role in driving business growth and development, while ensuring the effective management of commercial operations.

Key Responsibilities
  • Develop and implement commercial strategies to drive business growth and expansion.
  • Manage and maintain relationships with clients, suppliers, and stakeholders to ensure effective communication and collaboration.
  • Analyze current commercial strategies and develop improved action plans to increase revenue and profitability.
  • Work closely with other department heads and managers to educate on good commercial practice and ensure alignment with company goals.
  • Manage and resolve defects and incurred costs with sub-contractors, ensuring prompt and swift communication.
  • Support and assist operational teams with valuations, costing of SORS, and ongoing education/coaching of costing and valuating works.
  • Support and validate estimator to ensure accurate and consistent pricing using historical data and costs to ensure competitive and viable bids.
  • Oversee monthly application payments to clients and ensure accuracy of reporting.
  • Undertake regular supplier review meetings for Sub-Contractors and set/reset KPIs, communicating and managing, supporting supply chain to build and enhance CCS coverage and capacity and build loyalty through positive relationships.
  • Work with Compliance team to onboard and manage the supply chain compliance, ensuring extremely high standards at all times.
  • Work with Compliance and Ops team to ensure a robust sub-contractor audit policy and process on site.
  • Work with Operations teams to hold suppliers to account for certification and documentation submissions at all times.
  • Oversee issuing of orders and program data to supply chain as a routine service to support operations teams, deal with queries and questions regarding this.
  • Visit site to validate claims when required or to resolve disputes as an independent view from a centralized commercial team perspective.
  • Oversee, build and assist with creation, upkeep and management of a commercial team operating manual and implement these processes day to day.
  • Provide detailed reports weekly to the Directors.
  • Manage and participate in handover of secured projects from commercial team to Head of Departments internally and minute and record handovers and briefings.
  • Lead all dispute resolution with regards to both internal and external stakeholders relating to materials and services to ensure lessons learned and reporting non-conformances accordingly in line with compliance.
  • Using the Protean suite of products to develop reporting for the commercial departments to benefit all.
  • Misc orders and reporting of outstanding (orders not booked in exceeding the due/completion date).
  • Low margin flags and reviewing the trends.
  • Cost to complete on projects.
Requirements
  • Working toward or hold CIPS or equivalent QS accreditation.
  • Experience with Microsoft office suite of products (preference Access).
  • Strong analytical skills.
  • Good communication skills.
  • Excellent time management.
Personal Attributes
  • You pride yourself on truth and share knowledge for the greater good.
  • You are committed to improvement and are an active team participant.
  • You accept responsibility for your role and promote ownership in others.
  • You have a desire to be successful and achieve goals, whether small or large.
  • You are flexible to meet business needs and actively work towards expanding your knowledge and developing your skills.