Restaurant Operations Manager

1 month ago


Andover, Hampshire, United Kingdom Dobbies Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Manager to join our team at Dobbies. As a key member of our management team, you will be responsible for delivering exceptional customer experiences across our restaurants, maintaining high operational standards, and driving commercial targets.

Key Responsibilities
  • Oversee the fast-paced restaurant operation, ensuring seamless delivery of food and exceptional customer service.
  • Lead a high-performing team, focused on delivering a great customer experience and driving sales growth.
  • Ensure strict compliance with health and safety regulations, maintaining a safe working environment for colleagues and customers.
  • Effective stock management controls, minimizing wastage and ensuring the kitchen has everything needed to deliver to our customers.
  • Support the delivery of in-store events, including seasonal highlights and regular fixtures.
  • Communicate effectively with central support teams to maintain smooth operations and provide feedback for business improvement.
  • Work collaboratively with the Garden Centre Management team to deliver a safe working environment, commercially successful store, and a great place to work for colleagues.
What We Offer
  • Generous annual leave entitlement, allowing you to use your holidays when you want.
  • Treat yourself with generous uncapped discounts across our stores, including 50% off in our restaurants, 25% off in the Garden Centre, and 10% off in our food halls.
  • Access to Wagestream, supporting your financial wellbeing, with the ability to access earnings ahead of payday, save for the future, and receive financial advice.
  • Access to Retail Trust, providing confidential support, a virtual GP, free counselling services, and discounted retail rewards with our employee wellbeing platform.
  • Access to Dobbies Academy, continuing your development with our eLearning platform and development programmes.
  • A thriving culture, with a passionate, diverse, and committed team dedicated to making it work for our customers.
About Us

At Dobbies, we're proud to have a history dating back to 1865. Founded by James Dobbie, we're the UK's largest garden centre retailer, with 3,800 colleagues and 77 stores, including six little Dobbies, and a Central Support Office near Edinburgh.

Our passion and joy for gardens and plants make us special. In our stores, we showcase this through own-brand and branded products, concession partners, and services. We have something for every season, occasion, and style of garden, outside and in.

Many of our stores feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment.

We champion garden living all-year-round and offer a calendar of events and experiences that bring people and communities together.

We're committed to being a great place to work, encouraging our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.



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