Customer Service Representative

4 weeks ago


Castleford, Wakefield, United Kingdom Tesco Full time

About the Role

We are seeking a dedicated and customer-focused individual to join our team as a Colleague in our Castleford Express store. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.

Key Responsibilities

  • Provide outstanding customer service, ensuring that every customer leaves the store with a positive experience.
  • Work collaboratively with colleagues to achieve sales targets and maintain a high level of store standards.
  • Be knowledgeable about our products and services, making recommendations to customers to enhance their shopping experience.
  • Contribute to the maintenance of a safe and secure store environment, adhering to company policies and procedures.
  • Participate in seasonal, community, and charity events, promoting a positive and inclusive atmosphere within the store.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases and additional payments based on location and skills.
  • A minimum of 16 guaranteed hours per week, with flexibility to work fewer hours if desired.
  • Access to a range of benefits, including holiday pay, flexible working, and discounts on Tesco products.
  • Opportunities for career progression and professional development within the company.

Requirements

  • A passion for delivering exceptional customer service and a commitment to providing a positive shopping experience.
  • The ability to work well in a team environment, communicating effectively with colleagues and customers.
  • A willingness to learn and adapt to new situations, with a flexible approach to working hours and tasks.

What's Next

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please submit your application, and we will be in touch to discuss the next steps in our recruitment process.



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