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Manager of Professional Standards and Appraisal Services
2 months ago
Job Overview
NHS England - South East Region Medical Directorate is seeking to appoint a Manager of Professional Standards. The successful candidate will be an integral part of a proactive team dedicated to providing comprehensive support to team members, managers, and staff within the Performance, Appraisal, and Revalidation Sector.
Key Responsibilities:
- Facilitate the processing and execution of GP revalidation recommendations and annual appraisals for physicians associated with NHS England - South East.
- Assist the team in upholding NHS England's Responsible Officer (RO) connections and managing the Revalidation Management System for approximately 9000 General Practitioners.
- Oversee individual cases stemming from appraisals and practitioners who are not engaged.
- Conduct challenging discussions with General Practitioners, offering guidance and support regarding their appraisal and revalidation processes.
- Direct practitioners to NHS England's Clinical Advisors for retention, defined scope, and well-being discussions.
- Collaborate with key stakeholders, including GP appraisers, Senior Appraisers, the GMC, and other colleagues to address inquiries and promote best practices.
- Supervise the processing of appraiser pension payments and the creation of SOLO forms and Locum A forms.
- Partner with the team to maintain the Professional Standards workspace on the FutureNHS Hub.
Please note that management of team members may also be part of this role.
Main Duties:
- Support the team in ensuring that the portfolio of tasks and projects are strategically planned, managed, and executed efficiently.
- Ensure the management of specific tasks, including reporting and analyzing data across various functions and projects.
- Be an essential member of the team while fostering effective communication and stakeholder management, both internally and externally.
- Possess a solid understanding of information governance principles and confidentiality requirements.
The postholder will be expected to work effectively as part of the Responsible Officers' team and independently.
Essential Qualifications:
- Proven experience in processing General Practitioner revalidation recommendations.
- Experience in managing physicians who have not engaged or participated in their annual appraisal/revalidation.
- Familiarity with managing pension payments and producing SOLO forms, Locum A forms, and liaising with finance colleagues.
- Knowledge of GMC Regulations, Responsible Officers Regulations, NHS England Appraisal Policies, and the AoMRC Medical Appraisal 2022.
- Experience in handling difficult conversations and complex inquiries.
- Proficiency in using internal management systems such as Revalidation Management System, GMC Connect, PCSE Portal, and Athena.
About NHS England:
NHS England has recently undergone a transformation to create a unified organization that leads the NHS in England. This new structure aims to enhance the effectiveness of the NHS while providing a better working environment for its employees.
The overarching goal of NHS England is to deliver high-quality services for all, focusing on:
- Empowering local systems and providers to enhance the health of their communities and reduce health disparities.
- Creating a supportive workplace where employees can thrive and make a meaningful impact.
- Collaborating to ensure that the healthcare workforce possesses the necessary knowledge, skills, values, and behaviors to provide accessible and compassionate care.
- Maximizing the use of digital technology, research, and innovation.
- Ensuring value for money in all operations.
Team Values:
The team values include treating colleagues, practitioners, and each other with kindness, compassion, and respect. A rolling workplan is in place to ensure that diversity and inclusion are integral to all activities.
Flexible working arrangements are supported and can be tailored to individual needs.
