Contract Management Support Lead

4 days ago

Swindon, Swindon, United Kingdom WALSER GmbH & Co. KG Full time
Job Description

Job Title: Contract Management Support Lead

Company: WALSER GmbH & Co. KG

Job Summary:

We are seeking a highly skilled and experienced Contract Management Support Lead to join our team. The successful candidate will be responsible for the operational delivery and quality assurance of our services, ensuring a high standard of service delivery and compliance with regulatory requirements.

Key Responsibilities:

  • Leadership and Management:
    • Act as the Designated Safeguarding Lead.
    • Oversee the delivery of safe, compliant, and enriching experiences.
    • Ensure activities and opportunities meet regulatory requirements.
    • Promote equality of opportunity through various activities.
    • Develop and implement the Strategic Development Plan (SDP).
    • Manage and monitor the budget.
    • Oversee performance management, staff rotas, and placement allocation.
    • Ensure adequate staffing and recruitment practices.
    • Develop and achieve KPIs and budget targets.
    • Identify and implement training needs and lead the Training Plan.
    • Generate income and opportunities through partnerships.
    • Uphold and update policies and procedures.
    • Conduct risk assessments, fire plans, and drills.
  • Operational Responsibilities:
    • Be present on-site during sessions.
    • Oversee the safe and efficient operation of all sessions.
    • Drive the minibus and arrange transport logistics.
    • Handle invoicing and provide data to finance.
    • Assess and place children and young people, liaising with families and external agencies.
    • Ensure accurate and up-to-date placement information.
    • Manage internal and external review meetings.
    • Oversee Individual Support Plans and behaviour management interventions.
    • Ensure proper administration of medication.
    • Incorporate children and young people's views into the development of the provision.
    • Maintain positive relationships with families, management, and external agencies.
    • Ensure compliance with Ofsted registration requirements.
    • Maintain the safety and upkeep of the building and grounds.

Qualifications and Experience:

  • Level 3 qualification in Health & Social Care, Childcare, or similar.
  • Minimum Level 2 Literacy & Numeracy.
  • Mandatory Safeguarding training.
  • Experience working with children and young people with special educational needs and disabilities in an education or care setting.
  • Strong ICT skills and decision-making abilities.
  • Experience in team management and training.
  • Knowledge of safeguarding practices and Ofsted regulations.
  • Budget management experience.
  • Experience with Autistic Spectrum Disorder and complex medical needs.

Skills and Abilities:

  • Effective communication and leadership skills.
  • Ability to remain calm and model de-escalation strategies.
  • Flexibility, adaptability, and teamwork.
  • Initiative and support for professional development.
  • Respect for confidentiality and conflict resolution skills.
  • Time management and organisational skills.

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