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Big Bus Tours Experience Expert

2 months ago

London, Greater London, United Kingdom Big Bus Tours Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional service to our customers, promoting our products, and achieving daily sales targets.

Key Responsibilities

  • Approach and engage with potential customers to promote our tours and attractions.
  • Process sales transactions accurately and efficiently, minimizing revenue losses.
  • Provide accurate information about our products and services, and keep up-to-date with any changes.
  • Communicate effectively with customers, colleagues, and management to ensure seamless service delivery.
  • Meet or exceed daily sales targets, and contribute to the growth of our business.
  • Participate in ad-hoc duties and projects as required to support the team and business objectives.

Requirements

  • Previous experience in sales, customer service, or a related field is an advantage.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Fluency in English is required, with the ability to communicate clearly and concisely.
  • A strong customer focus, with a passion for delivering exceptional service.
  • Ability to work proactively and independently, with minimal supervision.

What We Offer

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • The opportunity to work with a leading tourism company, promoting our products and services to customers from around the world.