Manufacturing Operations Supervisor

3 weeks ago


Hartlepool, Hartlepool, United Kingdom KP Snacks Full time

Manufacturing Operations Supervisor

Location: KP Snacks

Shift: Daytime, 07:30-16:00 (Monday to Friday)

As the Manufacturing Operations Supervisor, you will oversee the workforce, equipment, products, and operational processes to ensure delivery against clearly defined objectives. Your primary focus will be on developing, managing, and leading a dedicated manufacturing team.

Key Responsibilities:

  • Manage daily operations of your team to ensure performance aligns with established targets and standards.
  • Lead the Daily Direction Setting with a focus on minimizing losses and optimizing the daily plan.
  • Act as the owner of the Daily Management System for critical areas such as Clean Inspection Lubrication, Incident Elimination, and Defect Handling.
  • Maintain high standards of quality, safety, and hygiene by adhering to established procedures and regulatory guidelines.
  • Foster a culture of engagement and motivation among team members.
  • Coach team members through regular assessments to enhance skills and competencies, ensuring the highest levels of customer satisfaction.
  • Effectively manage resource planning to meet and exceed key performance indicators (KPIs) related to cost, quality, and service.
  • Achieve production targets while maintaining control over inventory and waste.
  • Take ownership of challenges and view change as an opportunity for improvement.
  • Ensure compliance with quality processes to deliver Right First Time Production.
  • Collaborate with internal and external stakeholders to meet and exceed customer expectations.
  • Demonstrate a commitment to employee welfare while adhering to Positive Attendance Management protocols.
  • Conduct disciplinary and grievance meetings in accordance with company policies when necessary.

Working Hours:

The position requires availability Monday to Friday from 7:30 AM to 4 PM, with 24/7 responsibility for the area. Flexibility for shift patterns and extended hours may be required.

What We Offer:

  • Competitive base salary with performance-based bonuses.
  • 25 days of annual leave plus public holidays.
  • Option to purchase additional holiday.
  • KP Matching Pension along with Life Assurance and Income Protection.
  • Private healthcare and Medicash health cash plan.
  • Access to a Digital GP service and Best Doctors for second medical opinions.
  • KP4ME – a discount scheme with online benefits and resources.
  • Complimentary onsite parking.
  • Excellent opportunities for career advancement within the organization.

Ideal Candidate Profile:

  • Experience in a similar role within a food manufacturing environment (e.g., Shift Manager or Production Manager).
  • Ability to lead and coach a team while promoting a safety-first, customer-centric culture.
  • Proven success in achieving production and manufacturing KPIs/SLAs.
  • Capability to manage a team across multiple shifts over a 24-hour period.
  • Strong communication skills paired with effective problem-solving abilities.
  • High level of accountability and personal responsibility for outcomes.
  • Adaptability to changing demands with a proactive approach.
  • Familiarity with lean manufacturing principles and Six Sigma methodologies is desirable.


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