Parts Advisor
3 days ago
Job Title: Parts Advisor
Job Summary:
We are seeking a skilled Parts Advisor to join our team at JCT600. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring timely and efficient parts supply, and maintaining accurate stock levels.
Key Responsibilities:
- Manage customer requests, identifying needs and supplying parts in a timely manner while maintaining high standards of courtesy and integrity.
- Conduct daily stock management to ensure smooth department operations.
- Ensure accurate receipt and storage of incoming parts, pre-picking parts for workshop use.
- Perform stock control duties in line with Company and Brand policies, including PDRs, warranty, and supplier returns.
- Liaise with manufacturers to deliver exceptional customer experiences.
Requirements:
- A customer-centric approach, striving to deliver service above expectations.
- Strong attention to detail with an organized and methodical approach.
- Proven experience in a Parts environment is desirable, but enthusiasm and a willingness to learn are key.
- A flexible and dynamic approach with the ability to adapt to changing priorities.
- Strong team player with good interpersonal skills.
- A driving license is preferable due to the nature of the role.
What We Offer:
- Competitive salary and bonus scheme.
- A life assurance plan and a company pension subject to T&Cs.
- 26 days annual leave, increasing to 28 days at 5 years' service and 30 days at 10 years' service (from 1st July 2022) plus bank holidays.
- Flexible working policies.
- 26 weeks paid maternity leave and 4 weeks paid paternity leave.
- A range of training and leadership development programs.
- Colleague referral scheme worth up to £1000 per referral.
- Preferential Service Rates (This includes family and friends).
- Long service reward and Loyalty incentives.
About JCT600:
At JCT600, we strive to be the best in everything we do. We believe in creating an exceptional customer experience and providing opportunities for our colleagues to grow and develop. We value diversity and inclusion, and we're committed to making JCT600 the best place to work.
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