Parts Advisor
7 days ago
Parts Advisor Role
About the Job:
We are seeking a skilled Parts Advisor to join our team at JCT600. As a key member of our parts department, you will be responsible for providing exceptional customer service, ensuring timely and efficient parts supply, and maintaining accurate inventory levels.
Key Responsibilities:
- Respond to customer inquiries, identifying their needs and supplying parts in a timely manner while maintaining the highest level of courtesy and integrity.
- Manage inventory levels daily to ensure smooth department operations.
- Ensure accurate receipt and storage of incoming parts, pre-picking parts for workshop use.
- Perform stock control duties in accordance with Company and Brand policies, including PDRs, warranty, and supplier returns.
- Liaise with manufacturers to deliver exceptional customer experiences.
Requirements:
- A customer-centric approach, striving to exceed customer expectations.
- Strong attention to detail with an organized and methodical approach.
- Proven experience in a parts environment is desirable but not essential; enthusiasm and a willingness to learn are key.
- A flexible and dynamic approach with the ability to adapt to changing priorities.
- Strong team player with excellent interpersonal skills.
- A driving license is preferable due to the nature of the role.
What We Offer:
- Competitive salary and bonus scheme.
- A life assurance plan and company pension subject to T&Cs.
- 26 days annual leave, increasing to 28 days at 5 years' service and 30 days at 10 years' service (from 1st July 2022) plus bank holidays.
- Flexible working policies.
- 26 weeks paid maternity leave and 4 weeks paid paternity leave.
- A range of training and leadership development programs.
- Colleague referral scheme worth up to £1000 per referral.
- Preferential Service Rates (including family and friends).
- Long service reward and Loyalty incentives.
About JCT600:
At JCT600, we're committed to being the best. We strive to deliver exceptional customer experiences and provide a supportive, flexible, and fun working environment. We believe in embracing our differences and celebrating each person's journey. Join us and become part of the JCT600 family – you're always a name, never a number.
JCT600 provides equal opportunity to all candidates and employees, with a commitment to supporting diversity and inclusion for each and every colleague and all qualified candidates will receive consideration without regard to gender, ethnicity, pregnancy, religion, age, disability status, marital status, sexual orientation, gender identity, or expression.
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