Care Planner

1 month ago

Peterborough, Peterborough, United Kingdom Prestige Nursing & Care Full time

About Prestige Nursing & Care

Prestige Nursing & Care is a leading provider of home care services, with over 75 years of experience and 30 local offices in England and Scotland. Our mission is to make life better for our clients and colleagues by providing high-quality, personalized, and specialist services.

Your Role at Prestige

We are seeking a dynamic Care Planner to join our Peterborough team. As a key member of our branch, you will assist and support the Branch Manager in ensuring that key business and compliance targets are met. Your role will involve promoting Prestige Nursing & Care, maximizing the utilization of nursing and care resources, and aligning them with client requirements within defined quality, compliance, and safety standards.

Key Responsibilities

  • Member utilisation targets are met
  • To assess branch performance against weekly and monthly targets
  • Identify trends to predict future requirements
  • Maintain agreed schedules within agreed targets
  • Maintain accurate records
  • Ensure all members receive comprehensive schedule information
  • Identify absence trends and concerns
  • Drive improved satisfaction levels and rates
  • Maintaining great relationships with existing clients and carers
  • Maintain effective relationships with Branch Manager in resolving schedule conflicts
  • Identify new business opportunities
  • Ensure the effective placement of staff to meet client needs
  • Prepare ad hoc reports as and when required
  • On call duties as arranged locally

What We Offer

  • A competitive salary
  • 28 days annual leave (includes Bank Holidays) increasing every year by 1 to the maximum of 33 days over 5 years' service
  • An additional day off for your Birthday
  • Blue Light Card
  • Refer with the Care Friends mobile app and earn extra money
  • Cycle to Work scheme for our Head Office, Regional and Branch colleagues
  • Long Service Awards
  • Workplace Pension
  • Employee assistance programme (EAP) – confidential phone line and online support and resources available to you and your loved ones 24/7
  • A range of Family Friendly Benefits – designed to offer you more support, flexibility, and additional time off when you most need it.
  • Annual leave purchase (ALP) scheme
  • Supportive working environment with ongoing learning and development opportunities.
  • A friendly, agile and flexible working culture

Equal Opportunities

Prestige Nursing & Care is an equal opportunities employer and welcomes applications from all qualified candidates. We are committed to promoting diversity and inclusion in the workplace and ensuring that all employees feel valued and respected.

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