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Care Planner

2 months ago


Peterborough, Peterborough, United Kingdom Prestige Nursing & Care Full time
About Prestige Nursing & Care

Prestige Nursing & Care is a leading provider of home care services, with over 75 years of experience and 30 local offices in England and Scotland. Our mission is to make life better for our clients and colleagues by providing high-quality, personalized, and specialist services.

Job Title: Care Planner

We are seeking a dynamic Care Planner to join our Peterborough team. As a Care Planner, you will play a crucial role in ensuring that our clients receive the best possible care and support. Your responsibilities will include:

  • Assisting the Branch Manager in ensuring key business and compliance targets are met
  • Effective shift rostering, including forward planning to ensure all clients have suitably allocated carers
  • Identifying business growth opportunities and forming strong relationships with carers
  • Maintaining accurate records and ensuring all members receive comprehensive schedule information
  • Driving improved satisfaction levels and rates, and maintaining great relationships with existing clients and carers
Responsibilities:
  • Member utilisation targets are met
  • To assess branch performance against weekly and monthly targets
  • Identify trends to predict future requirements
  • Maintain agreed schedules within agreed targets
  • Maintain accurate records
  • Ensure all members receive comprehensive schedule information
  • Identify absence trends and concerns
  • Drive improved satisfaction levels and rates
  • Maintaining great relationships with existing clients and carers
  • Maintain effective relationships with Branch Manager in resolving schedule conflicts
  • Identify new business opportunities
  • Ensure the effective placement of staff to meet client needs
  • Prepare ad hoc reports as and when required
  • On call duties as arranged locally
What We Offer:
  • A competitive salary
  • 28 days annual leave (includes Bank Holidays) increasing every year by 1 to the maximum of 33 days over 5 years' service
  • An additional day off for your Birthday
  • Blue Light Card
  • Refer with the Care Friends mobile app and earn extra money
  • Cycle to Work scheme for our Head Office, Regional and Branch colleagues
  • Long Service Awards
  • Workplace Pension
  • Employee assistance programme (EAP) – confidential phone line and online support and resources available to you and your loved ones 24/7
  • A range of Family Friendly Benefits – designed to offer you more support, flexibility, and additional time off when you most need it.
  • Annual leave purchase (ALP) scheme
  • Supportive working environment with ongoing learning and development opportunities.
  • A friendly, agile and flexible working culture
Equal Opportunities:

Prestige Nursing & Care is an equal opportunities employer and welcomes applications from all qualified candidates. We are committed to promoting diversity and inclusion in the workplace and ensuring that all employees feel valued and respected.

How to Apply:

Please submit your application, including your CV and a cover letter, to [insert contact information]. We look forward to hearing from you.