Carecall Officer

2 weeks ago

Stockport, Stockport, United Kingdom Stockport Homes Group Full time
{"title": "Carecall Officer Role Overview", "content": "

At Stockport Homes Group, we're seeking a dedicated Carecall Officer to join our dynamic team. As a Carecall Officer, you'll play a vital role in enhancing the wellbeing of our customers by providing compassionate and empathetic care.

Key Responsibilities:

  • Manage a patch of 200 customers, ensuring accurate and up-to-date records by regular contact and building relationships with customers and their families.
  • Answer calls and handle queries related to customer wellbeing, providing a positive and professional demeanor.
  • Visit customers in their homes to install simple equipment, with full training provided.

Requirements:

  • Professional and pleasant, with confidence on the phone and a positive attitude.
  • Hardworking and proactive, with a strong work ethic and self-starter attitude.
  • A team player, genuine and quick to learn.

What We Offer:

  • Work-Life Balance: We value your wellbeing and offer a supportive environment.
  • Comprehensive Training: Full training provided, including new equipment and services.
  • Career Development: Opportunities for growth within a supportive team.

Join us in making a difference for our customers. Apply today and become part of our expanding and innovative team.", "format": "

Job Title: Carecall Officer

Job Summary: We're seeking a dedicated Carecall Officer to join our dynamic team, enhancing the wellbeing of our customers.

Key Responsibilities:

  • Manage a patch of 200 customers, ensuring accurate and up-to-date records.
  • Answer calls and handle queries related to customer wellbeing.
  • Visit customers in their homes to install simple equipment.

Requirements:

  • Professional and pleasant, with confidence on the phone.
  • Hardworking and proactive, with a strong work ethic.
  • A team player, genuine and quick to learn.

What We Offer:

  • Work-Life Balance: We value your wellbeing.
  • Comprehensive Training: Full training provided.
  • Career Development: Opportunities for growth.

Apply Today: Join us in making a difference for our customers.

", "lang_code": "en-US"}

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