Residential Operations Team Member

2 days ago


The Hale, United Kingdom The Mill Hill School Foundation Full time
Job Description

Job Title: Residential Operations Team Member - Security and Maintenance

Job Summary:

The Mill Hill School Foundation is seeking a highly motivated and reliable Residential Operations Team Member to join our team. As a key member of our operations team, you will be responsible for ensuring the safety and security of our pupils, staff, and visitors, as well as maintaining the overall appearance and smooth running of the Foundation.

Key Responsibilities:

  • Locking and unlocking of the Foundation buildings, securing entrances/exits as appropriate, and reporting potential security breaches.
  • On-call for emergencies, based on a rota system.
  • Carry out regular Foundation security checks, based on a rota system.
  • Operating intruder and fire alarm systems.
  • Undertaking minor repairs.
  • Daily testing and water treatment of swimming pool.
  • Directing school and visitor traffic as required.
  • Carry out weekly fire alarm testing on all buildings and report any faults at the earliest opportunity.
  • Reporting faulty equipment & other maintenance requirements.
  • Check operation of heating, cooling and lighting systems when needed.
  • External and internal window cleaning.
  • Undertaking routine Foundation tasks in connection with premises-related contractors, for example meter readings, water cooler services, in line with Safeguarding procedures.
  • Undertaking activities to maintain a safe and clean external environment, for example cleaning of external signs, winter gritting of playgrounds & paths.
  • Willing to work outside of normal hours as required, including evenings and weekends.
  • Assist and participate in the organisation, movement and assembly of furniture, e.g. office chairs and desks, set up for exams, assemblies, sports equipment, etc.
  • Maintain and arrange orderly and secure storage of supplies, and assist with the Asset Management system.
  • Undertake basic record keeping consistently and as directed.
  • Treat all users of the school with courtesy and consideration, and promote and ensure the health and safety of pupils, staff & visitors (in accordance with appropriate health & safety legislation) at all times.
  • To undertake and assist at Foundation calendared and non-calendared special function duties outside of the normal routine but within the scope of the position and the departments activities, including Foundation day, Sports days, Festivals, Open days, etc.
  • The payment for these tasks is within the framework of your annual salary.
  • To assist as required at Foundation special/commercial functions, e.g. weddings, some of which may be organised outside of normal working hours.
  • To undertake any other duties as requested by the Domestic Bursar or senior management.
  • To record and report any complaints or abnormalities.
  • To take ownership for the security of your equipment and tools, and to maintain them to a high level.
  • To report any incident of accident or near miss, fire, theft, loss or damage, and take action as may be appropriate.
  • To attend meetings and training courses as required.
  • To maintain a professional attitude to pupils and work colleagues at all times.
  • Communicate effectively with other departments and your line manager.
  • To be smartly dressed in the appropriate uniform when on duty.
  • To contribute to the overall ethos, work and aims of the school.
  • To be aware of and comply with policies and procedures.

Personal Specification:

  • The ability to work well under pressure.
  • To be reliable, honest and hardworking.
  • The ability to achieve performance criteria, and complete tasks with attention to detail.
  • To be self-motivated, able to work unsupervised combined while using initiative.
  • The ability to work effectively as part of a team.
  • To have a flexible approach to your role, the objectives and challenges that the business provides.
  • Must have a full driving license.


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