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Interim Director, Commercial Programmes and Delivery

2 months ago

London, Greater London, United Kingdom F.J. WILSON Full time
Job Title: Interim Director, Commercial Programmes and Delivery

We are seeking an experienced Interim Director, Commercial Programmes and Delivery to join our team at RIBA. As a key member of our leadership team, you will be responsible for leading the delivery of high-quality, commercially valuable programmes and products, ensuring accessibility for members, clients, and the public, while focusing on sustainable profitability.

Key Responsibilities:
  • Lead the delivery of commercial programmes and products, ensuring alignment with RIBA's strategic objectives.
  • Manage a team of direct reports and a larger team underneath, providing guidance and support to ensure successful programme delivery.
  • Develop and implement cost management strategies to support excellent product and service delivery, driving margin performance and expanding sales support across the organisation.
  • Optimise income-generating areas through strategies such as bundling, upselling, and cross-selling across UK and international markets.
  • Implement cutting-edge digital technologies and platforms to enhance the digital-first approach, delivering strong commercial value and customer support.
  • Identify business opportunities and partnerships, developing, closing, and managing sales and business solutions.
  • Ensure programme delivery excellence, focusing on ROI, customer satisfaction, and driving digital, print, and in-person learning.
Requirements:
  • Proven experience in commercial strategy and programme management, with a focus on marketing and bringing products to market effectively.
  • Strong project management capability to develop and implement clear and effective 'go to market' strategies.
  • Experience of customer service excellence gained in a commercial environment through the creation and implementation of SLAs.
  • Ability to effectively interim manage a motivated team, proactively supporting them in their own personal development and career progression.
  • Experienced in taking an intrapreneurial approach in the identification, evaluation, and launch of business opportunities.
  • Strategic thinker who sees opportunities for product growth and commercial optimisation gained in both UK and International markets.
  • Experience in managing a budget of ca £11mln or bigger.
  • Able to drive P&L through cost management and margin growth to maximise financial returns while maintaining quality at all times.
  • Able to represent the organisation at the highest level and effectively deliver partnerships with a range of internal and external stakeholders.
About RIBA:

RIBA is a professional body for architects, primarily in the United Kingdom, with an international presence. For nearly 200 years, RIBA's mission has been to serve its members and society, aiming to contribute to the creation of better buildings, places, and stronger communities. Notably, RIBA is dedicated to setting and upholding high standards in the architectural profession.

They are committed to fostering an inclusive and supportive culture, ensuring a workplace where everyone can be themselves and thrive.