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Deputy Director for Quality and Service Excellence
2 months ago
We are seeking a highly skilled and experienced Deputy Director for Quality to join our team at Mersey and West Lancashire Teaching Hospitals NHS Trust. As a key member of our senior leadership team, you will play a vital role in driving quality and excellence across our services.
Key Responsibilities- Lead the development of nursing practice and provide expert advice and clinical leadership.
- Represent the Trust at a local and regional level and contribute to the integration of service provision across MWL services.
- Ensure robust systems of clinical and professional governance, practice, and professional development are in place.
- Lead and manage complaints and legal responses.
- Lead the planning and development of neonatal and paediatric services.
- Establish and maintain the highest standards of performance.
- Benchmark against local, national, and international best practice.
- Registered Paediatric Children's Nurse.
- Educated to degree level with relevant postgraduate professional qualifications or equivalent CPD.
- Masters level or equivalent level of study, including study in progress or willingness to undertake.
- Recognised management or leadership training and/or equivalent experience.
- Management experience at Band 8a level in an acute environment.
- Proven ability to achieve targets and objectives within a pressured environment.
- Proven ability of managerial, educational, and professional development.
- Evidence of managing complex resource issues.
- Demonstrable experience of effective change management resulting in improved outcomes.
- Experience of managing conflict.
- Evidence of working effectively with clinicians and the MDT.
- Evidence of implementation of a range of quality and clinical governance initiatives to develop practice.
- Demonstrable knowledge of risk management processes and clinical governance.
- Experience of patient involvement and improving patient experience.
- Experience of complaints management and resolution.
- Demonstrable knowledge of issues within nursing, the quality agenda, and the current NHS agenda.
- Experience of leading senior clinical teams and holding colleagues to account.
We offer a competitive salary and a range of benefits, including opportunities for professional development and a supportive work environment.