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Community Outreach Worker

2 months ago

Wokingham, Wokingham, United Kingdom Two Saints Full time

Job Summary:

We are seeking a highly motivated and compassionate Community Outreach Worker to join our team at Two Saints. As a Community Outreach Worker, you will play a vital role in supporting individuals who are experiencing homelessness, helping them to access support and accommodation in Wokingham.

Main Responsibilities:

  • Manage a caseload of clients, working with them on a one-to-one basis to identify their needs and develop a client needs assessment and risk management plan.
  • MEDIATE and negotiate with existing housing providers to prevent homelessness and secure suitable accommodation for clients.
  • Provide advice and support to individuals on housing, welfare benefits, rent deposits, and household goods, as well as helping them to access education, employment, and training opportunities.
  • Assist clients with the practicalities of moving to new accommodation, including contacting energy suppliers and setting up household essentials.
  • Help individuals develop practical skills in areas such as budgeting, shopping, cooking, housework, laundry, health, and hygiene.
  • Conduct drop-in surgeries at designated locations to provide support and guidance to clients.
  • Liaise with colleges, training agencies, and employers to help clients access education, employment, and training opportunities.
  • Participate in bi-monthly night street counts to identify individuals who are sleeping rough and provide support and guidance.

Requirements:

  • Clear verbal and written English
  • Good IT and keyboard skills
  • Polite, assertive manner, and ability to self-motivate
  • Passion for working in a client/customer-facing role
  • Knowledge of the benefits system and tenancy legislation
  • Interest and genuine concern for homelessness and related issues
  • Knowledge of voluntary and statutory agencies
  • A driver's license and access to own transport is essential