Housing Benefit Officer

7 days ago


London, Greater London, United Kingdom Hatched Recruitment Group Full time

Job Summary

We are seeking a highly skilled and experienced Benefit Assessment Specialist to join our team at Hatched Recruitment Group. As a Benefit Assessment Specialist, you will play a critical role in ensuring that applications for housing benefit, council tax reduction, and other welfare assistance programs are processed and paid promptly and correctly.

Key Responsibilities

  • Process and assess applications for housing benefit, council tax reduction, and other welfare assistance programs in accordance with legislation and procedures.
  • Resolve customer enquiries and provide advice on welfare assistance and signpost customers to other agencies for help and support.
  • Ensure that council tax account information is accurate and up-to-date, and resolve any discrepancies that may affect the financial award.
  • Take action to recover overpayments of housing benefit, council tax reduction, and other welfare assistance programs in accordance with policies and procedures.

Requirements

  • Proven experience in benefit assessment and administration.
  • Strong knowledge of legislation and procedures related to housing benefit, council tax reduction, and other welfare assistance programs.
  • Excellent communication and customer service skills.
  • Ability to work accurately and efficiently in a fast-paced environment.


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