Weekend Customer Service Associate

2 weeks ago


Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

About Marshall Motor Group

Marshall Motor Group is a leading automotive retailer representing some of the world's most renowned car, van, truck, and motorbike manufacturers. With over 140 dealerships across the UK, we are committed to providing exceptional customer service and driving excellence in the industry.

The Role: Weekend Receptionist

As a key member of our team at Marshall Skoda Dartford, you will be the first point of contact for our customers. You'll create a welcoming environment and ensure a positive experience for every visitor. Your responsibilities will include:

  • Greeting all dealership visitors with warmth and professionalism, assisting them with inquiries and directing them to the appropriate team members.
  • Managing incoming phone calls, responding to queries effectively, and transferring calls to the relevant individuals or departments.
  • Providing refreshments for visitors and maintaining a clean and organized reception area.
  • Handling incoming and outgoing mail and deliveries.
  • Supporting administrative tasks as needed.

Who We're Looking For

We seek an individual with:

  • Previous customer service experience, ideally in a professional setting.
  • Excellent communication skills, both written and verbal, enabling you to interact confidently with customers.
  • Strong organizational skills and attention to detail.
  • Proficiency in basic computer skills.

If you are passionate about delivering exceptional customer service and thrive in a fast-paced environment, we encourage you to apply.



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