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Physiotherapy Specialist
3 months ago
Position Overview
Are you a skilled Physiotherapist seeking a rewarding opportunity? We are in search of a dedicated and enthusiastic professional who thrives in a fast-paced environment and wishes to contribute to a collaborative team focused on Oral Maxillo Facial Surgery. This role entails a commitment of 37.5 hours per week, with a structured schedule across multiple locations.
These are pivotal times for our healthcare facilities as we adapt to the evolving landscape of the NHS, where our roles and interactions will gain increased significance as we progress beyond recent challenges. Our unwavering commitment remains to deliver exceptional care with empathy to our communities. Our goals, achievements, identity, and core values are crucial in attracting and retaining top talent while enhancing our service delivery.
Our Physiotherapy Specialists provide a comprehensive and professional service, supporting Consultants and Clinical Teams by facilitating effective communication among medical personnel, general practitioners, patients, and their families. You will play a vital role in this team, striving to enhance patient experiences and minimize treatment waiting times.
You should possess outstanding organizational abilities, proficiency in IT and communication, and the capacity to demonstrate initiative while maintaining a high standard of professionalism, confidentiality, and integrity.
Key Responsibilities
Within the Surgery Directorate, we highly value our Physiotherapy Specialists, who are integral to the smooth operation of our Clinical Services, ensuring that patient care remains our top priority. Within the Head and Neck Specialty Business Unit, we cater to urgent, routine, and cancer patients in outpatient clinics and surgical settings.
This role is dynamic and diverse; each day presents new challenges. As a Physiotherapy Specialist, you will engage in various administrative and clinical tasks, maintain regular communication with patients and all members of the Clinical Team, and ensure the efficient operation of the OMFS Department, striving to provide optimal care for our patients.
We pride ourselves on being a supportive and friendly team; this role offers a unique opportunity for someone passionate about making a positive impact. If you are dynamic, possess prior experience in a similar role, and are adaptable in your approach, this position may be ideal for you.
You will have the chance to make a meaningful impact, be encouraged to think innovatively, and contribute to ongoing improvements. Our focus is always on patient care and enhancing their experience, making your role essential and a source of pride. We seek individuals who embody the right behaviors, skills, and a willingness to learn.
Working with Us
At Lancashire Teaching Hospitals, we take pride in supporting our staff as well as our patients. We understand that working in a demanding environment necessitates assistance in achieving a healthy work-life balance. We are committed to ensuring that our staff have opportunities to reach their full potential while working with us.
Our team comprises 10,000 dedicated individuals striving to deliver quality services to our patients. Regardless of your role, you contribute to the care of 370,000 individuals in our local area and provide specialized care to 1.5 million people across the region.
Joining us offers the knowledge and pride that comes from knowing your efforts genuinely make a difference in supporting our patients and staff, helping us to continue thriving and delivering exceptional healthcare throughout our communities.
You will have access to diverse development opportunities, acquire new skills, and connect with remarkable individuals.
Detailed Job Description and Main Responsibilities
For further details, please refer to the attached Job Description and Person Specification.
· Deliver secretarial and administrative support to Consultants and their Clinical Team by managing incoming correspondence, disseminating information, composing reports, maintaining organized filing systems, scheduling appointments, and continuously enhancing administrative practices to ensure efficiency.
· Act as a representative of the Head and Neck Specialty Business Unit, addressing external and internal inquiries from staff, patients, and others, and directing them to the appropriate personnel while maintaining professionalism and courtesy.
· Address customer concerns via telephone or in person to achieve immediate local resolution whenever feasible, adhering to the Trust's complaints procedure.
· Communicate effectively with a variety of staff, users, and visitors to the Trust/Department using various communication methods, ensuring information is conveyed in an appropriate format.
· Follow up on all issues with relevant parties as necessary to ensure deadlines are met.
· Maintain efficient administrative systems, including tracking and message-taking.
· Organize and prioritize your workload and delegate tasks to the Support Secretary and Typist, ensuring that files and documents are current and available, providing briefings for daily activities, and highlighting deadlines and potential conflicts of interest.
Person Specification
Qualifications and Education
Essential Criteria
Good general education to GCSE standard or equivalent Secretarial qualifications, minimum of RSA Grade III in typing or equivalent experienceDesirable Criteria
Shorthand qualifications ECDL QualificationKnowledge and Experience
Essential Criteria
Secretarial experience Understanding of the structure and workings of the NHSDesirable Criteria
Previous Medical Secretary experience Knowledge of Medical Terminology