Retail Sales Associate

6 days ago

Penrith, Cumbria, United Kingdom Pets at Home Retail Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Store Colleague. As a key member of our retail team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience, and contributing to the overall success of our store.

Key Responsibilities:

  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and other payment methods.
  • Maintain a high level of product knowledge, advising customers on products and services, and making recommendations to meet their needs.
  • Contribute to visual merchandising, maintaining a visually appealing store environment, and ensuring products are displayed effectively.
  • Work collaboratively with colleagues to achieve sales targets, meet customer needs, and maintain a positive store atmosphere.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced environment, handling multiple tasks and priorities.
  • Basic math skills and accuracy when handling cash and credit card transactions.
  • Flexibility to work a variety of shifts, including weekends and holidays.
  • Previous retail experience, preferably in a customer-facing role.

What We Offer:

  • A competitive hourly rate and opportunities for career advancement.
  • A comprehensive training program, including on-the-job training and ongoing development opportunities.
  • A fun and supportive work environment, with a team-oriented culture.
  • A range of benefits, including discounts on products and services, and access to employee assistance programs.

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