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Retail Sales Associate
2 months ago
Job Title: Store Colleague
Job Summary:
We are seeking a highly motivated and customer-focused Store Colleague to join our team at Pets at Home Retail. As a Store Colleague, you will play a critical role in delivering exceptional customer service, ensuring a great shopping experience, and contributing to the success of our business.
Key Responsibilities:
- Provide exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
- Assist customers with product information, demonstrations, and recommendations to enhance their shopping experience.
- Process transactions accurately, handle cash, and operate a point-of-sale system.
- Maintain a clean and organized store environment, adhering to health and safety standards.
- Work collaboratively with colleagues to achieve sales targets, promote products, and drive business growth.
- Participate in visual merchandising, stock management, and inventory control to ensure an attractive and well-stocked store.
- Develop and maintain a thorough knowledge of products, services, and promotions to provide expert advice to customers.
- Contribute to the achievement of sales targets, customer satisfaction, and employee engagement goals.
Requirements:
- Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
- Previous retail or customer-facing experience, preferably in a sales or service role.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Basic math skills and accuracy with handling cash and operating a point-of-sale system.
- Ability to lift up to 25 pounds and stand for long periods.
- High school diploma or equivalent required.
What We Offer:
- A competitive hourly rate and opportunities for career advancement.
- A comprehensive training program, including onboarding, product knowledge, and sales techniques.
- A fun and dynamic work environment, with a focus on teamwork and customer satisfaction.
- A range of benefits, including discounts on products and services, paid time off, and access to employee assistance programs.
About Us:
Pets at Home Retail is a leading pet care retailer, dedicated to providing a welcoming and inclusive environment for pet owners and their pets. We are committed to delivering exceptional customer service, promoting animal welfare, and supporting local communities.
