Key Accounts Coordinator
1 week ago
Job Summary:
MacMillan Distribution Ltd. is seeking a highly skilled and experienced Key Accounts Coordinator to join our team. As a Key Accounts Coordinator, you will be responsible for managing and maintaining strong relationships with our key customers, ensuring their needs are met and exceeded.
Key Responsibilities:
- Develop and implement strategies to improve customer satisfaction and retention
- Manage and resolve customer queries and issues in a timely and professional manner
- Collaborate with internal teams to ensure seamless delivery of customer orders and services
- Provide regular business reports and insights to key stakeholders
- Identify and capitalize on opportunities to grow customer relationships and revenue
Requirements:
- Proven experience in customer-facing roles, preferably in a distribution or logistics environment
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong analytical and problem-solving skills
- Proficiency in Microsoft Office, particularly Excel
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
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