Key Accounts Coordinator

1 week ago


Basingstoke, Hampshire, United Kingdom MacMillan Distribution Ltd. Full time

Job Summary:

MacMillan Distribution Ltd. is seeking a highly skilled and experienced Key Accounts Coordinator to join our team. As a Key Accounts Coordinator, you will be responsible for managing and maintaining strong relationships with our key customers, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Develop and implement strategies to improve customer satisfaction and retention
  • Manage and resolve customer queries and issues in a timely and professional manner
  • Collaborate with internal teams to ensure seamless delivery of customer orders and services
  • Provide regular business reports and insights to key stakeholders
  • Identify and capitalize on opportunities to grow customer relationships and revenue

Requirements:

  • Proven experience in customer-facing roles, preferably in a distribution or logistics environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong analytical and problem-solving skills
  • Proficiency in Microsoft Office, particularly Excel

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package


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